Update. Chicane resolved our problem to my complete satisfaction. I will take other vehicles to them. I changed my review to 5 stars. It is nice to do business with a company that cares about the work they do and their reputation. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Overall I was happy with my experience. My concern was that the final bill was approximately $400 over the estimate. When I asked Andrew why, he said that it was because the car had X-drive. I was happy to pay whatever it cost, but Chicane had my car when they gave me the estimate. It just not fun to get surprised. A call ahead of time explaining the increase would have made me a lot happier.
Hey Mike, we pride ourselves for our communication and transparency but sometimes we drop the ball. However, we will always strive to take care of our customers and make things right. We appreciate the honest review and feedback. We look forward to seeing you on your next visit.
- Chicane Motorsport